The ACMP Server Service is not starting

Antworten
sweber
Beiträge: 56
Registriert: Fr Mär 27, 2009 6:52 pm

In some very rare cases it may occur that after a complete reboot of the entire server, the ACMP Server Service cannot start. This may be caused by two things:

1. The SQL server is not reachable or rather if the server is running on the same as the SQL server the SQL server service is not started. Please check the SQL server service or the accessibility of the SQL server and try to restart the ACMP Server Service thereafter. Should the SQL server service start very slowly, you have the option of configuring the ACMP Server Service to “delay start”.

2. In in few old patch levels from the Windows Server 2016 it may occur that, the Windows Defender will prevent the start of the ACMP Server Service. In this case, you have more than one option.
• Use the Avira Antivirus Server instead of the Windows Defender on the ACMP Server.
• Define the ACMP Server Service as an exception in the Windows Defender.
• Update the Windows Server 2016 to the current patch level.
If above mentioned are not the courses of the problem, you can search for more possible courses at: "%programfiles(x86)%\Aagon\ACMP Server\StartupErrors.txt".
Sebastian Weber
Product Manager
Aagon GmbH
Antworten